Inspirit Behavioral Health
Privacy Policy

Effective Date: [01/01/25]
Last Updated: [05/05/25]

Introduction

Inspirit Behavioral Health ("we," "our," or "us") is committed to maintaining the privacy and confidentiality of your personal health information. This Privacy Policy outlines how we collect, use, and protect the information you provide to us when engaging with our services, including through our website, forms, email, phone calls, or in-person sessions.

Information We Collect

We collect personal information that may include:

  • Name, address, phone number, and email address

  • Date of birth and insurance information

  • Mental health history and clinical notes

  • Communication preferences

  • Payment details for billing purposes

How We Use Your Information

Your information may be used to:

  • Provide therapy and counseling services

  • Coordinate care with your consent

  • Verify insurance and process billing

  • Schedule appointments and communicate updates

  • Improve our services and administrative practices

  • Comply with legal, ethical, or professional obligations

HIPAA Compliance

We adhere to the Health Insurance Portability and Accountability Act (HIPAA) regulations. Your Protected Health Information (PHI) is stored securely and is only accessed or disclosed in ways permitted under HIPAA or with your written authorization.

Confidentiality

Your privacy is of the utmost importance. Information shared in therapy is kept confidential unless:

  • You authorize disclosure in writing

  • There is a risk of serious harm to yourself or others

  • There is suspected abuse or neglect of a child, elder, or vulnerable adult

  • We are required to comply with a legal subpoena or court order

Cookies and Website Data

Our website may use cookies or analytics tools to improve functionality and user experience. This data is anonymous and not linked to individual users unless you submit a form.

Third-Party Services

If you choose to use third-party services (e.g., telehealth platforms, insurance billing portals), you are subject to their privacy policies. We work with vendors who are HIPAA-compliant and chosen carefully for security and integrity.

Your Rights

You have the right to:

  • Request access to your records

  • Amend information you believe is incorrect

  • Restrict or revoke consent for certain disclosures

  • File a complaint if you believe your rights were violated

To exercise these rights, please contact us at info@inspiritbh.com or (828) 552-5359.

Contact Us

For questions about this policy or your information, contact:
Inspirit Behavioral Health
4 Long Shoals Road Suite B #780
Arden, NC 28704
(828) 552-5359
info@inspiritbh.com